Can Calet
Frequently asked questions
Everything you need to know for your stay.
We want you to focus only on enjoying the Vall d'en Bas. That's why we've gathered the questions we're asked most often.
The apartments+
How can I make a booking?+
You can book directly through our website or contact us by email or phone. You'll also find Can Calet on Booking and Airbnb. We always try to offer the best conditions when you book directly through our website.
When is the booking confirmed?+
The booking is confirmed once we receive payment of 15% of the total stay. In the email reply to your booking request you'll find all the details to make the payment. We accept payments by bank transfer and virtual POS. The rest must be paid before arrival, in line with the booking conditions.
What are the check-in and check-out times?+
Check-in is from 5:00 p.m. to 7:00 p.m. and check-out is from 11:00 a.m. to 11:30 a.m. An email will be sent to guests so they can complete online check-in before arrival. If you need flexibility with these times, please ask us and we will try to accommodate you whenever occupancy allows.
Do the apartments have a kitchen?+
Yes. All apartments have a fully equipped kitchen so that you can enjoy your stay in complete comfort.
Is breakfast available?+
At Can Calet we offer breakfast on request, and we'll also be happy to recommend some of the best places in the area to start the day properly.
Is there Wi-Fi?+
Yes. All apartments have free Wi-Fi.
Is there a lift?+
Yes. All apartments are accessible by lift.
Is any apartment wheelchair accessible?+
Yes. Ca la Maria is accessible for people with reduced mobility.
Spa & Wellness+
Is the wellness area included in the price?+
No. It's an additional service that requires a prior booking and payment.
Can children use it?+
Yes, always under the supervision and responsibility of an adult.
Barbecue & shared spaces+
Is the barbecue private?+
No. It's a shared space between the different apartments and its use requires a prior booking.
Can the shared room (dining area, meeting room…) be used freely?+
Yes. It's a shared space where you can read, rest, play games or enjoy the fireplace. We only ask that you use it respectfully so that every guest can enjoy it.
Parking+
Is there parking?+
Yes. Can Calet has private parking for its guests, so that you can enjoy your stay in complete comfort.
Pets+
Can I come with my pet?+
Pets are welcome only in the apartment Ca la Maria or with prior authorisation. A supplement of €15 per dog per stay applies.
To ensure the comfort of all guests:
- Pets must not be left alone in the apartment unless they are safely kept in a suitable pet carrier or crate.
- Owners are responsible for any damage caused by their pets.
- Pets are not allowed on beds or sofas.
Bikes+
Are you a bike-friendly place?+
Yes. We have a secure space to store bikes and a washing area so you can prepare your rides comfortably.
Can I take the bike inside the apartment?+
Can Calet has a space specially set up within the property to store bikes safely, comfortably and ready for your next ride. Bikes cannot be taken into the apartments to ensure the comfort of all guests.
Sustainability+
Is Can Calet sustainable?+
Yes. The house incorporates geothermal energy and underfloor heating, solar panels, rainwater harvesting, low-consumption LED lighting and thermal insulation, aiming to reduce energy consumption and carbon footprint.